Terms And Conditions, Refund Policy, and Privacy Policy

Terms and Conditions
Refund Policy
Privacy Policy

Terms and Conditions last modified: October 2, 2023.

Terms and Conditions

Affair Recovery is an online, interactive, self-directed infidelity recovery program in which you will remain anonymous unless you elect to identify yourself. Affair Recovery’s services and programs, however, are not therapy or mental health counseling. They are not designed to address clinical problems or emotional health concerns and do not constitute professional or medical advice.

If there are conflicts and issues in your relationship that require professional help, we urge you to consult a licensed marriage therapist or counselor. By calling 1-800-964-2000, you can reach The American Psychological Association, which can provide referrals in your area, or if you are interested in finding a qualified counselor who operates from a faith-based perspective, you can contact the American Association of Christian Counselors at 800-526-8673.

Whether or not you're currently engaged in therapy or counseling, you are, of course, welcome to participate in Affair Recovery. Affair Recovery is not, however, mental health counseling or a substitute for professional counseling or therapy.

Note: Affair Recovery is an interactive, self-directed infidelity recovery program. Affair Recovery does not provide or include individual or marriage therapy or counseling. Affair Recovery consists of self-selected tools, support programs, and exercises. You are urged to seek the services of a licensed professional to address particular situations or needs. In particular, you are encouraged to consult a marriage therapist or counselor if you or your spouse believe that such services may be beneficial to either of you or your relationship.


Affair Recovery's service (the "Service") is provided by Affair Recovery, LLC., a Texas limited liability corporation, at 3616 Far West Blvd, Ste #117-160, Austin, TX 78731 (the "Company"). This is a legal agreement ("Agreement") between you and the Company; please read the Agreement carefully before using this website, registering for or subsequently subscribing to the Service. By using this website, you agree to be bound by the terms and conditions of this Agreement (the "Terms") for as long as you continue to use the website. The Terms are subject to change by the Company in its sole discretion at any time, with or without notice. Please check the Company website, currently located at www.AffairRecovery.com (the "Site") periodically for changes. Your continued use of this Site or the Service after the posting of changes to this agreement will constitute your acceptance of such changes. The Service is designed for U.S residents and it may not be accessed from states where it is prohibited by law. THE COMPANY DOES NOT PROVIDE AND THE SERVICE DOES NOT INCLUDE INDIVIDUAL OR MARRIAGE THERAPY OR COUNSELING. IF YOU DO NOT AGREE TO THESE TERMS, PLEASE DO NOT USE THE SITE OR SERVICE.

Restrictions on Use.

Minimum Age to Use the Service. You must be at least 18 years old to become a Registered User and to use the Service. By using or registering for the Service, you represent and warrant that you are at least 18 years old.

No Account Sharing. Registration is limited to one membership per person, with a single name and email address, and accounts are not to be shared. Do not log in to your partner's account or use your partner's account (even with their permission). Accounts are to be used by only one person and not shared between family, friends, or any other people. You may not authorize others to use your account, and you may not assign or otherwise transfer your account to any other person or entity. You acknowledge that the Company is not responsible for third party access to your account that results from theft or misappropriation of your usernames and passwords.

Online Conduct.

By using the site; you acknowledge and agree that:

  1. You will only use the Service in a manner consistent with this Agreement and any and all applicable local, state, national and international laws and regulations, including, but not limited to, United States export control laws. You are not located in, under the control of, or a national or resident of any country which the United States has:
    1. embargoed goods,
    2. identified as a "Specially Designated National", or
    3. placed on the Commerce Department's Table of Deny Orders.
    Membership in, and use of, the Service is void where prohibited. To the extent that the Services are not legal in your jurisdiction, you may not use the Services.
  2. Any and all information and personal information you come in contact with through the website or Services is strictly confidential and cannot be shared, recorded, or distributed in any manner to any person without the explicit written permission from the Company. This includes but is not limited to online group forums, small group walls, private messages, and conference calls.
  3. You hereby acknowledge and agree that the following is the Company's highly valuable proprietary information including, without limitation: Your AR Affair Analysis from the Affair Analyzer, the First Steps Bootcamp for Surviving Infidelity, Harboring Hope, EMS Online, Hope for Healing, EMS Weekend, Married for Life, Recovery Library, articles, videos, graphics, audio or rich media content or other content provided to you by or on behalf of the Company or the Service (together "Company Confidential Information"). You will not post, copy, modify, transmit, disclose, show in public, create any derivative works from, distribute or reproduce in any way any (i) Company Confidential Information or (ii) other copyrighted material, trademarks, or other proprietary information accessible via the Site or Service, without first obtaining the prior written consent of the Company or the owner of such proprietary rights. You also agree not to use the Company Confidential Information except as reasonably necessary for you or your spouse to use the Service in accordance with the terms and conditions hereof.
  4. You are solely responsible for
    1. the information you contribute to the Service through the AR Affair Analyzer, your responses to the exercises and other use of the Service where your input is solicited;
    2. the information you post or otherwise make available to the Site's users through the electronic posting areas offered by the Service; and
    3. your interactions with your spouse and with other Users through the Service.
  5. The Company offers tools and materials designed to enable you to enrich your marriage recovery from the impact of an affair. However, you understand that such tools and materials and all other aspects of the Service are only exercises and support services and that the Company makes no guarantees, either express or implied, regarding the state of your marriage before, during, or after subscribing to the Service and completing the programs it offers. The users of the Service will not receive any therapy or counseling from any Affair Recovery employees or any third party affiliated with Affair Recovery as part of the program. The Service does not offer therapy, counseling, diagnosis, treatment or clinical evaluation services. The Service is not a professional marriage therapy service. The Service is not a substitute for professional marriage therapy or counseling. You are urged to consult a licensed marriage therapist or counselor if you or your spouse believe that such services may be beneficial to either of you or to your relationship.
  6. You will promptly report to the Company any violation of the Terms of this Agreement by other Users to support@hope-now.com or by using the 'report' link within community forum posts or private messages.
  7. The Company reserves the right, but has no obligation, to monitor the information you submit online in relation to the Service. The Company shall have the right to remove any such information or material that it believes, in its sole discretion, violates, or may violate, any applicable law or either the letter or spirit of this Agreement.

Forum and Community Use.

You warrant and acknowledge:

  • that you will not post any messages that are obscene, vulgar, hateful, abusive, threatening, sexually explicit, or that violate any law.
  • that you will observe all Forum Rules, including the rules that prohibit posts with personal insults, advertising, or the promotion of a product, service, organization, or website, except where explicitly permitted.
  • that you understand that your posts and the user name you select will be visible to users of this website, that you are responsible for your own privacy in deciding what to post, and that your posts will remain visible even if you leave Affair Recovery or your account is closed for any reason.
  • that your membership may be temporarily suspended or permanently banned for violation of the Forum Rules.
  • that you will be permanently banned if you re-register while your membership is suspended.

We have Forum Moderators who monitor posts and interact on the forum to maintain the integrity of the forum. Please respect them and follow their directions and instructions when applicable.

Affair Recovery reserves the right to remove, edit, move, or close any discussion or message for any reason, close memberships that are detrimental to the forum community, and make changes to the Forum Rules without notice.

The opinions and views expressed in the forum by members/participants and moderators are not necessarily those of Affair Recovery. Affair Recovery will not be held liable for the result of the usage of any information provided in the forum and disclaims all liability resulting in the use of the posted information.

We are unable to ensure that all users will comply with the Terms and Conditions that we have in place. Therefore, participants assume all risk of harm or injury that may result from a lack of compliance on someone else's part.

In the event of legal action arising from any message posted by you, Affair Recovery reserves the right to reveal your identity along with other information that is deemed relevant to the legal activity.

Proprietary Rights.

The Company owns and hereby retains all proprietary rights in the Service and the Site. The Service and the Site contain copyrighted material, trademarks, and other proprietary information of the Company, its licensors and other third parties. Other Registered Users may post copyrighted information, which has copyright protection whether or not it is identified as copyrighted. No rights or licenses are granted hereunder other than the limited, non-exclusive license to use the Service in accordance with the terms and conditions of this Agreement for your personnel use during the term hereof. You agree that you will not copy, modify, publish, transmit, distribute, perform, display, or sell any Company or third party proprietary information available via the Service or the Site.

By posting information or content to any public area of the Service, you automatically grant, and you represent and warrant that you have the right to grant, to the Company an irrevocable, perpetual, non-exclusive, fully-paid, worldwide license to use, copy, publicly perform, publicly display and distribute such information and content and to prepare derivative works of, or incorporate into other works, such information and content, and to grant and authorize sub-licenses of the foregoing.

COPYRIGHT NOTICE: Copyright © 2004 - present Affair Recovery, LLC. All Rights Reserved. The Affair Analyzer, EMS, Emergency Marital Seminar, EMS Online, Emergency Marital Seminar Online, Harboring Hope, Hope for Healing, and Affair Recovery are trademarks or registered trademarks of the Company. All other trademarks, trade names, service marks and service names are the property of their respective holders.


For information about the collection and possible use of information provided by you, please view the Company's privacy policy located on the Site. By using the Site or the Service, you are consenting to the terms of the Company's privacy policy.

The Company reserves the right to disclose information you provide if required to do so by law or if we have a good faith belief that disclosure is necessary to:

  1. comply with the law or with any legal process;
  2. protect and defend the Company's rights or property; or
  3. act in an emergency to protect someone's health or safety.

Notwithstanding any other provision of this agreement or the privacy policy, the Company reserves the right, but has no obligation, to disclose any information that you submit to the Service, if in its sole opinion, the Company suspects or has reason to suspect, that the information involves a party who may be the victim of abuse of any form. Abuse may include, without limitation, elder abuse, child abuse, spousal abuse, neglect, or domestic violence. Information may be disclosed to authorities that the Company, in its sole discretion, deem appropriate to handle such disclosure. Appropriate authorities may include, without limitation, law enforcement agencies, child protection agencies, or court officials. You hereby acknowledge and agree that the Company is permitted to make such disclosure.

By using the Service, you agree to allow the Company to anonymously use the information you provide through the Service to continue the Company's research into successful relationships and to improve the Service. This research may be published in white papers or academic journals. However, all of your responses will be kept anonymous, and no personal identifying information will ever be published. For additional information about the collection and possible use of information provided by you, please read the Privacy Policy.

Restrictions on Use of Our Online Materials.

All materials contained in the Affair Recovery Websites (“Online Material”) are the copyrighted property of Affair Recovery LLC. All trademarks, service marks, and trade names are proprietary to Affair Recovery LLC. No Online Material from our websites may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. except that you may download one copy of the materials on any single computer for your personal, noncommercial home use only, provided that you 1) retain all copyright, trademark and proprietary notices, 2) you make no modifications to the materials, 3) you do not use the materials in a manner that suggests an association with any of our products, services, events or brands, and 4) you do not download any Online Material to a database, server, or personal computer for reuse for commercial purposes. You may not copy, reproduce, republish, upload, post, transmit or distribute our Online Material in any way or for any other purpose unless you first get written permission from the CEO of Affair Recovery. If you receive written permission, you must 1) retain all copyright, trademark and proprietary notices, 2) you make no modifications to the materials, or 3) you do not use the materials in a manner that suggests an association with any of our products, services, events or brands, You may not copy, add, delete, distort or misrepresent any content on the Affair Recovery sites. Any attempts to modify any Online Material, or to defeat or circumvent our security features, is prohibited.

Everything you download, any software, plus all files, all images incorporated in or generated by the software, and all data accompanying it, is considered licensed to you by Affair Recovery or third-party licensors for your personal, non-commercial home use only. We do not transfer title of the software to you. That means that we retain full and complete title to the software and to all of the associated intellectual property rights. You’re not allowed to redistribute or sell the material or to reverse-engineer, disassemble or otherwise convert it to any other form that people can use.

We have the right to take any legal or equitable action in connection with an actual or threatened breach of this section.

Disclaimer of Warranty.


The Company does not warrant that your use of the Service will be secure, uninterrupted, always available, error-free or will meet your requirements, or that any defects or omissions in the Service will be corrected. THE COMPANY DISCLAIMS LIABILITY FOR, AND NO WARRANTY IS MADE WITH RESPECT TO, THE CONNECTIVITY AND AVAILABILITY OF THE SERVICE.

Limitation of Liability.



Indemnity by User.

You agree to indemnify, defend and hold harmless the Company, its officers, directors, employees, agents and third parties, for any losses, costs, liabilities and expenses (including reasonable attorneys' fees) relating to or arising out of your use of the Service, your connection to the Site, your violation of this Agreement or your violation of any rights of a third party.


To resolve a complaint regarding the Service, you should first contact the Company via email to info@hope-now.com.

Term and Termination.

This Agreement shall become effective upon your acceptance of the Terms by clicking on the "I Accept" button below or your use of the Site or the Services and shall remain in effect in perpetuity unless terminated hereunder. Either you or the Company may terminate your account at any time, for any reason or no reason, without explanation, effective upon sending written notice to the other party. The Company reserves the right to immediately suspend or terminate your access to the Service, without notice, for any reason or no reason. In the event your access to the Service is suspended due to the breach of this Agreement, you agree that all fees then paid to the Company by you shall be nonrefundable and all outstanding or pending payments shall immediately be due. You and your spouse may each terminate your own access to the account by contacting Customer Care at the number listed on the Site or by sending written notice to that effect to the Company at the address set forth below, but unless both spouses do so, the non-terminating spouse may still use the account and may still view the terminating spouse's information; and the Company may continue to charge for the Service. The notice shall be sent to: Affair Recovery Attn: Cancellations 3616 Far West Blvd, Ste #117-160, Austin, TX 78731.

Online Course Group Attendance.

Upon registration for any and each one of the company's online courses (Harboring Hope, Hope for Healing, EMS Online) the participant agrees to abide by the company's attendance policy stated hereafter. In the event that the participant misses 3 consecutive group calls, the company will consider the participant as having dropped out of that class. The participant will maintain access to all course materials online, but will lose access to the small group wall and weekly group conference call. The participant will still be responsible for any and all remaining payments owed to the company for purchase of said course.

Payments for Purchased Products and Services.

Payment Information. YOU ARE RESPONSIBLE FOR THE TIMELY PAYMENT OF ALL FEES AND FOR PROVIDING AFFAIR RECOVERY WITH A VALID PAYMENT METHOD FOR PAYMENT OF ALL FEES. If you provide credit card information to the Company, you authorize the Company to charge such credit card for all purchased services listed in the order including a) all recurring payments if a membership subscription is ordered, and b) the total number of monthly payments if a payment plan is chosen, and you authorize your credit institution to pay these payments. Such charges shall be made in advance and start on the original order date. You are responsible for providing complete and accurate billing and contact information to the Company and notifying the Company of any changes to such information.


You agree to pay the membership subscription selected that recurs on a monthly, semiannual or annual basis starting at the time of purchase until you cancel your subscription by using the cancel button on your user account or by requesting cancelation via email to the Company. Fees are based on content subscriptions purchased and not actual usage.

Installment Payment Plan Agreement.

  1. You agree to pay the total Installment Plan balance for the product selected at the time of purchase. The total balance of the Installment Plans offered are:
    • EMS Weekend:
      • Installment Plan Title: EMS Weekend (3 Payments)
        • SKU: EMSW_3p
        • Three Month Installment Plan totalling $3835.00
        • $1,000 deposit + 3 monthly installments of $945
      • Installment Plan Title: EMS Weekend (5 Payments)
        • SKU = EMSW_5p
        • Five Month Installment Plan totalling $3970.00
        • $1,000 deposit + 5 monthly installments of $594
    • Virtual EMS Weekend:
      • Installment Plan Title: Virtual EMS Weekend (3 Month Istallment Plan: $1000 deposit + 3 payments of $595)
        • SKU: Virtual_EMSW_3p
        • Three Month Installment Plan totalling $2785.00*
        • $1,000 deposit + 3 monthly installments of $595
      • Installment Plan Title: Virtual EMS Weekend (5 Month Installment Plan: $1000 + 5 payments of $374)
        • SKU: Virtual_EMSW_5p
        • Five Month Installment Plan totalling $2870.00*
        • $1,000 deposit + 5 monthly installments of $374
    • EMS Online:
      • Installment Plan Title: EMS Online (3 payments of $243)
        • SKU = EMSO_course_3p
        • Three Month Installment Plan totalling $729.00*
    • Hope for Healing:
      • Installment Plan Title: Hope for Healing (4 payments of $173)
        • SKU = HFH_course_4p
        • Four Month Installment Plan totalling $692.00*
    • Harboring Hope:
      • Installment Plan Title: Harboring Hope (3 payments of $173)
        • SKU = HH_course_3p
        • Three Month Installment Plan totalling $519.00*
  2. You agree that payment obligations are non-cancelable and fees paid are non-refundable unless otherwise noted in the Refund Policy or by written consent of the Company.
  3. You agree to pay all your installments on time, understanding that this means on or before the due date. The initial deposit of the Installment Plan is charged immediately and the Payment Plan payments continue beginning one month from the purchase date until all installments of the Plan have been paid.
  4. You agree that Installment Plan payments are not a subscription. They are in place of one single up-front payment.
  5. You agree that should any payment obligation as called for in this agreement become more than sixty (60) days late, the Company shall have the right to declare you in "default" and the entire remaining balance shall become immediately due and payable. The Company reserves the right to debit either your primary or secondary payment account for the full balance owed. You agree that should a default occur, you may be responsible for additional charges related to the costs of collection, including but not limited to collection agency fees, court costs, and attorney fees.
  6. By providing your email address and phone number you consent to receive emails, texts, or phone calls regarding your payment activity.

  7. *Amount does not include shipping or tax.

Declined Payments.

Affair Recovery offers a range of subscription and installment plans to its Services. We reserve the right to deactivate your access to the Services and/or void your course or program registration for failure to pay applicable fees as described in this Agreement.

Online courses: Harboring Hope, Hope for Healing and EMS Online. All payments must be resolved and in good standing within three weeks of the declined scheduled payment in order to maintain access to the services.

EMS Weekend: All payments must be current and in good standing by close of business day on the Friday three weeks prior to the EMS Weekend to be attended. Failure to resolve declined payments prior to this date will cause forfeiture of your EMS Weekend reservation. If a decline on an installment plan payment remains delinquent for more than seven (7) calendar days, the Company reserves the right to void the registrant's reservation for EMS Weekend. Refunds will be subject to the timeline stated in the Refund Policy.

General Provisions.

You agree that Texas law (without giving effect to its conflicts of law principles) shall govern this Agreement, the Site and the Service and that any dispute arising out of or relating to this Agreement, the Site and the Services shall be subject to the exclusive jurisdiction and venue of the federal and state courts in the State of Texas. You acknowledge and agree that any violation of this Agreement may cause the Company irreparable harm, and therefore agree that the Company will be entitled to seek equitable relief in court, including but not limited to temporary restraining orders, preliminary injunctions and permanent injunctions without the necessity of posting a bond or other security and in addition to and without prejudice to any other rights or remedies that the Company may have for a breach of this Agreement.

This Agreement, which you accept upon registration for the Service, and the privacy policy located on the Site, contain the entire agreement between you and the Company regarding the use of this Service, superseding any prior agreements between you and the Company related to your use of this Site (including, but not limited to, any prior versions of this Agreement). Unless otherwise explicitly stated, the Terms will survive termination of your registration to the Service. The failure of the Company to exercise or enforce any right or provision of this Agreement does not constitute a waiver of such right or provision. If any provision of this Agreement is held invalid, the remainder of this Agreement shall continue in full force and effect. Regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to the use of the Site or this Agreement must be filed within one (1) year after such claim or cause of action arose or be forever barred. The section titles in this Agreement are for convenience only and have no legal or contractual effect.

Refund Policy

Refund Policy Last modified: June 12, 2023

Individual online courses (Harboring Hope, Hope for Healing)

If the participant is not satisfied with the course, the participant is eligible to a 100% refund, excluding shipping, after he or she completes the course, subject to the following: the participant must have attended and participated in at least 80% of group meetings and must request the refund within 21 days of the end of the course. The participant is not eligible for a refund if he or she has not completed the course. Installment Plan payments made monthly for online courses are not a subscription. They are in place of one single up-front payment.

Couple's online courses (EMS Online)

If both spouses are not satisfied with the course, they are eligible to a 100% refund, excluding shipping, after they complete the course, subject to the following: both participants (both spouses) must have attended and participated in at least ten out of the thirteen group meetings and they must request the refund within 21 days of the end of the course (Week 13). The participants are not eligible for a refund if they have not completed the course. Installment Plan payments made monthly for online courses are not a subscription. They are in place of one single up-front payment.

EMS Weekend (Emergency Marital Seminar Weekend)


Cancellations within three weeks before the EMS Weekend start date are not eligible for refund and all future Installment Plan payments must be completed on schedule. EMS Weekend registrants are entitled to a full refund if cancelling within seven calendar days of their original purchase date as long as this cancellation date is at least three weeks prior to the EMS Weekend start date. After the seven day period, the $1,000 deposit becomes non-refundable.


Changing dates to an earlier EMS Weekend:

In the event a cancellation occurs in month prior to which a participant has scheduled an EMS Weekend, participants may be given an opportunity to attend an EMS Weekend prior to the one they purchased. Participants who agree to move to an earlier month are still eligible for changing their date to a later EMS Weekend, as outlined in the next paragraph, if:

  1. They have not previously used their one-time move and,
  2. They request the change no later than the Friday three weeks prior to the EMS Weekend they moved to.

Changing dates to a later EMS Weekend:

Participants can change to a later EMS Weekend a maximum of one time, which will automatically transfer their payment to that new EMS Weekend as long as the participants request the change no later than the Friday three weeks prior to the EMS Weekend they originally purchased. Participants who change to a later date are no longer eligible for a cancellation refund outlined in the first paragraph of this section. However, they are still eligible for the satisfaction guarantee refund as outlined in the next paragraph.

Money-back Guarantee

If both you and your spouse are not satisfied with our services at EMS Weekend after attending all three days, then on the Sunday of your seminar (the third day), you and your spouse must speak directly with Rick Reynolds to request a refund and you will receive a 100% refund. If Rick is not available on Sunday, please make your request to Dr. John Haney. This must specifically be requested in person on the third day of your seminar and no later. No satisfaction guarantee refund is available if not requested on the third day of your seminar.

Installment Plans

Installment Plan payments paid monthly for EMS Weekend are not a subscription. They are in place of one, single up-front payment. The initial deposit of the Installment Plan is charged immediately and the Installment Plan payments begin one month from the purchase date and continue until all installments of the Plan have been paid.

Recovery Library Membership Cancellations

Members who do not wish to continue their membership to the Recovery Library can cancel at any time on their user account page or via email (or via another writing). When cancelling, you will continue to have access to the Recovery Library for the remainder of the subscription length. After the subscription period is over, your membership will not renew. No refund will be given for time remaining at the time the membership was canceled.

All refund requests must be submitted in writing to support@hope-now.com.

Privacy Policy

Privacy Policy Last Modified: May 17, 2023.

We respect your privacy while visiting our website. Affair Recovery will never sell, lease or rent your confidential information without your consent. Under some circumstances, however, we may be required to share certain information to comply with law or for other legal reasons. We will always endeavor to take steps to assure that any information you provide to us will remain secure. Please take a moment to review the following important information.


The services provided by Affair Recovery are designed to be educational and supportive in nature. They are not intended or designed to provide "health care," as that term is defined by the HIPAA Privacy Rule. Nothing in our program is designed to provide care, services, or supplies related to the health of an individual.

Collection of Information

Affair Recovery does at times ask that you provide us with personal information while online. Personal information is any information that could be used to identify an individual. It does not include personal information that is encoded or anonymized, or publicly-available information that has not been combined with non-public information. Information we collect by which you may be personally identified could include your e-mail address, zip code, phone number, and other similar information.

The type of information we collect typically corresponds directly with the service you request. For example, when you create a new account, you are required to provide certain contact information. We will receive any information you provide on our website, together with any messages you may send us. Due to the sensitive and personal nature of the topics addressed by Affair Recovery, we make every effort to keep users as anonymous as possible, however, for certain services we do request additional information either to better serve you, the user, directly, or to improve the overall use of the site for all users.

If you elect to purchase any services from us, we will collect transactional information that you provide directly to us for payment purposes, such as your address, billing address, email address, and last four digits of credit card or bank account information.

In addition to contact information, information you provide to allow us to better serve you, and payment information, we may also automatically collect certain information from you, such as log data, cookies, and web beacons.

We may automatically record information concerning your activity on our website. This may include your IP addresses or other identifiers, your browser type, the types of information you search for and view on this website, locale preferences, and your mobile carrier. If you arrived at our website by clicking on an advertisement or promotion on another website, we may also take note of the webpage you visited before you came to our website.

See the section "Additional Information About Our Website" for more information about the collection of this type of data.

Sharing and Use of Information

We use personal information we collect from you to provide and improve our services and to deliver information and services to you. We also keep internal records of the services you have accessed and the information that has been provided to you. We also use information to improve our website, to enhance our operations and effectiveness, and to provide requested services and carry out requested transactions. As discussed below, we may also provide personal information to third-party service providers who assist us in providing products, services, and information to you. In addition, we may retain and use communications, transaction details, and identifying information in order to maintain audit trails for security purposes.

Affair Recovery does not sell, lease or rent your confidential information without your consent. However, under some circumstances as set forth in this Privacy Policy, we may share your information with third parties.

We may need to disclose personal information that you provide to us or that we collect based on your usage of our website as may be legally required, such as due to a law, regulation, court order, subpoena or search warrant, in the course of a legal proceeding or in response to a law enforcement agency request. We may also need to disclose certain information to enforce our Terms of Service, or site rules or to protect the safety and security of our visitors and our sites.

There may be times when we need to share your personal information with third-party service providers who are providing services to us. The reasons we may need to share this information with those providers are due to the services they provide, which include:

  • Authorization of debit card and check transactions, order fulfillment, service provision; and
  • Developing, hosting or maintaining the website on behalf of Affair Recovery.

These third-party service providers are only granted limited access to your personal information as is necessary to perform the specified service and they are contractually restricted in the ways they may use your information. We may also use providers of third-party analytics services and communications services to help us understand and improve the usage of this website and the effectiveness of our communications strategies. In some cases, we may permit the third-party companies providing these services to set and access cookies (or similar data tools, such as "pixel tags" or "web beacons") through this website and our email messages. These companies may use your IP address or an anonymous identifier as well as certain information from your browser, together with other non-personal information about your visits to the website and other websites, in order to provide analytical information for this website and other websites. We do not control these third parties' tracking technologies or how they may be used. If you have any questions about third party analytics services, please contact the responsible third-party service provider directly.

[Please note that Affair Recovery does not have any control over the data collection and use practices of any third-parties with respect to information that you disclose to third parties, even if Affair Recovery has recommended or directed you to use services offered by such third parties. All information or other content submitted to any website linked by our website or any other third-party website is subject to the terms of the privacy policy applicable to such third-party website and not the terms of this Privacy Policy.]4

Surveys & Contests

From time-to-time, we may request information in connection with surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and disclose this information we request in such survey or contest. Information requested may include contact information (such as name and shipping address), experiential information (such as marital satisfaction), or demographic information (such as gender or age). Contact information will be used to notify the winners and award prizes, with respect to contests, or to request additional information, with respect to surveys. Anonymized survey information will be used for purposes of efficacy and subject matter research or improving the use and satisfaction of this site and/or services. Specific terms and conditions may apply to each contest or survey, so please carefully read any materials circulated to you.


We take reasonable precautions to protect your personal information. When you submit sensitive information via the website (such as credit card data) that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for "https" at the beginning of the address of the Web page. While we strive to protect your personal information, we cannot ensure the security of the information you transmit to us. While we use encryption to protect sensitive information transmitted online, we also protect your information offline. We conduct security awareness training for our staff and only employees who need your personal information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.


Affair Recovery reserves the right to make changes to this privacy policy at any time. The date this privacy policy was last updated is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you and for periodically visiting our website and reviewing this privacy policy to check for any changes.


Please direct all questions regarding this privacy policy to Affair Recovery at 888-527-2367 or write us at Affair Recovery, 3616 Far West Blvd, Ste #117-160, Austin, TX 78731.


We may automatically collect certain information from you as you use our website. We collect this information through log data, cookies, and web beacons, each of which is described in more detail below.

Cookies and Web Beacons

Cookies are small pieces of text sent to your browser by a website you visit. They help that website remember information about your visit, which can both make it easier to visit the site again and make the site more useful to you. Many browsers recognize when a cookie has been sent to you and will give you the option to refuse or allow it. Please note, however, that if you delete or choose not to receive cookies, the functionality of the website may be impaired. By continuing to use the website without refusing or disabling cookies, you are consenting to our placing cookies on your device consistent with this privacy policy. We may use session, persistent, and third-party cookies to collect information in order to study, enhance, and improve the use and capabilities of the website. We may also use cookies to enable certain features of the website, preserve your preferences, and customize your experience when you visit and return to the website We use Google Analytics which uses a set of cookies to collect information and report site usage statistics without personally identifying individual visitors to Google. '_ga', the main cookie used by Google Analytics, enables a service to distinguish one visitor from another and lasts for 2 years. Any site that implements Google Analytics uses the '_ga' cookie. Each '_ga' cookie is unique to the specific property, so it cannot be used to track a given user or browser across unrelated websites.

Account Registration

When you request some resources or services in the website, we require that you complete a registration form which provides us certain information. This information is used to create a unique account for you within our website. This information is used to contact you about the products or services on our site in which you have expressed interest or provide such products or services to you.


We request information from you on our order form. To buy from us, you must provide contact information (including name and shipping address) and billing information. This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we'll use this information to contact you.

Submitting Your Online Material to Us

All remarks, suggestions, ideas, graphics, comments, or other information (collectively, "submissions") that you send to Affair Recovery through our sites (other than information we promise to protect under our Privacy Policy), becomes and remains our property, even if this agreement is later terminated.

That means that we don't have to treat any such submission as confidential. You can't sue us for using ideas you submit. If we use them, or anything like them, we don't have to pay you or anyone else for them unless we have specifically agreed to do so. We will have the exclusive ownership of all present and future rights to submissions of any kind. We can use submissions for any purpose we deem appropriate to our Affair Recovery mission, without compensating you or anyone else for them.

You acknowledge that you are responsible for any submission you make. This means that you (and not we) have full responsibility for the message, including its legality, reliability, appropriateness, originality, and copyright.

No Medical Advice or Mental Health Therapy is Provided

Information accessible on this site is not intended to substitute for professional medical advice and information or mental health therapy. Information provided is general in nature and may be helpful to some people but not others, depending upon their personal medical and emotional needs.

Links to Other Sites

We sometimes provide referrals to and links to other websites from our sites. Any such link should not be seen as an endorsement, approval or agreement with any information or resources offered at a third-party website. If in doubt, always check the Uniform Resource Locator (URL) address provided in your browser to see if you are still in an Affair Recovery operated-site or have moved to another site. Affair Recovery is not responsible for the content or practices of third-party sites that may be linked from our sites. When Affair Recovery provides links or references to other websites, no inference or assumption should be made and no representation should be inferred that Affair Recovery is connected with, operates or controls these websites. Any approved link does not represent in any way, either explicitly or by implication, that you have received the endorsement, sponsorship or support of any Affair Recovery site or endorsement, sponsorship or support of Affair Recovery, including respective employees, agents or directors.

Monitoring Content; Standards for Content

Affair Recovery shall have the right to monitor and review the content of any discussions, chats, forums, postings, transmissions, conference calls, bulletin boards, and any other method of communication through which services or information are provided to you (note, however, Affair Recovery is not under legal obligation to do so). We have the right to establish standards for all content on our sites and other communication tools, including standards of decency and decorum, which we can set in our sole discretion. We expect visitors to our sites and anyone using our communication tools to adhere to these standards at all times. We are the sole authority on whether any content is appropriate or otherwise meets our standards. Affair Recovery assumes no responsibility or liability arising from any content you submit on our sites or other communication tools.. You and any other visitor to our site or user of our communication tools are specifically prohibited from posting or transmitting any unlawful, threatening, libelous, obscene, scandalous, inflammatory, pornographic, or profane material or any material that could constitute or encourage what could be considered a criminal offense, give rise to civil liability or otherwise violate any law. Affair Recovery will cooperate with authorities with respect to any such content when required or requested under law. Affair Recovery shall have the right in its sole discretion to edit, refuse to post or remove any material submitted to or posted on any Affair Recovery website. Affair Recovery shall have the right to remove any material that it determines to be in violation of these provisions or otherwise objectionable.

Termination of This Agreement

This agreement is effective until terminated by either party. You may terminate this agreement at any time by destroying all materials obtained from all Affair Recovery websites, along with all related documentation and all copies and installations. Affair Recovery may terminate this agreement at any time and without notice to you, if, in its sole judgment, you breach any term or condition of this agreement. Upon notice of termination by Affair Recovery, you must destroy all materials. We do not in any way promise that materials on our sites will remain available to you and have the right to remove or alter any materials on our sites at any time. Affair Recovery is entitled to terminate all or any part of any of our sites or services without notice to you.

Jurisdiction and Other Points to Consider

Unless otherwise specified, the Online Materials on our sites are presented to provide information about the resources of Affair Recovery. Affair Recovery was organized under the laws of Texas, in the United States of America. If you use our sites from locations outside of the United States, you are responsible for compliance with any applicable local laws. These Terms of Use, and the agreement they create, shall be governed by and interpreted according to the laws of the State of Texas (without applying the state's conflict-of-law principles). If any provision of this agreement is unlawful, void or unenforceable, it will not affect the validity and enforceability of any remaining provisions. Affair Recovery may modify these Terms of Use, and the agreement they create, at any time, simply by updating this posting and without notice to you. This is the ENTIRE agreement regarding all the matters that have been discussed.